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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Hawraa Alsalem

February 10, 2023

5  out of  5 rating by Hawraa Alsalem
"Awesome work I mean it"

jodilynn

February 9, 2023

5  out of  5 rating by jodilynn
"This office was amazing!!! Firstly if you are looking for good rates I called all over Virgina and looked online. Seriously the best rates. Geico upped the rates and I went into a panic. I am disabled supporting two on social security. Every penny counts. This office had the best rates for better insurance. I bundled Auto and Rental/Home insurance.. Secondly that I am sick/disabled I have a hard time focusing. Understanding things and Keegan was beyond patient with me. Customer service deserves over a 5 for that. Highly recommend!!"

Ugochukwu Onwusonye

February 3, 2023

5  out of  5 rating by Ugochukwu Onwusonye
"Great job"

Abby Durrer

January 31, 2023

5  out of  5 rating by Abby Durrer
"Very professional and knowledgable."

Tim Burress

January 23, 2023

5  out of  5 rating by Tim Burress
"Keegan was awesome"

Mari Sims

December 29, 2022

5  out of  5 rating by Mari Sims
"I had the pleasure of speaking to Michael Durrer. He was very professional while answering all of my questions and concerns in a knowledgable manner."

Tyler Thore

December 27, 2022

5  out of  5 rating by Tyler Thore
"Absolutely saved me money, very fast and friendly, would highly recommend switching."

Laura Cohn

December 5, 2022

5  out of  5 rating by Laura Cohn
"Keegan was great. He has wonderful customer service skills. He was very thorough with all my questions. Thank you Keegan!!😄"

Ahsan Saleem

November 28, 2022

5  out of  5 rating by Ahsan Saleem
"Agent was very helpful in trying to get me signed up for what I needed and his service was also very good. I would definitely recommend him to other people!"

wendell maye

November 17, 2022

5  out of  5 rating by wendell maye
"Thanks for helping my transition to State Farm go as easy as possible. God Bless!"

Anthony Toyos

November 1, 2022

5  out of  5 rating by Anthony Toyos
"John was great! Great communication and very fast with my quote"

Kim Plecker

October 13, 2022

5  out of  5 rating by Kim Plecker
"Saved me money after my old insurance went up. Easy & took hardly any time at all. Thanks!!!"

Marie Cervantes

October 5, 2022

5  out of  5 rating by Marie Cervantes
"i love My new agent Keegan he’s very knowledgeable and helpful"

Christian Hlinka

July 13, 2022

5  out of  5 rating by Christian Hlinka
"I highly recommend you ask for Mason if you’re interested in getting insured. He was incredible. He explained everything beautifully and was extremely knowledgeable. I really enjoyed talking to and building a relationship with him."

Steven Wright

June 17, 2022

5  out of  5 rating by Steven Wright
"JK Shields an awesome agent. Made the process of switching my home and auto super easy and handled all the escrow work. Looking forward to a prosperous relationship."

Aaron Shields

May 26, 2022

5  out of  5 rating by Aaron Shields
"I used to dread dealing with finding insurance. That was until I met John Keegan Shields. He really made the experience so smooth and easy. He got me much better rates than I could have expected and did all the leg work. I would 100% recommend everyone switch over to State Farm because of him. I won’t miss my old insurance company one bit. I’m glad I have a great insurance agent and I’m locked in for good. Just like a good neighbor, he was there for me."

Nelson Carroll

May 18, 2022

5  out of  5 rating by Nelson Carroll
"Great Group of agents. Very easy process to switch over to State Farm. Highly recommend."

Caroline Harris

May 17, 2022

5  out of  5 rating by Caroline Harris
"DJ was so WONDERFUL. It was our PLEASURE to get someone who explained everything clearly and very KNOWLEDGEABLE. . We are so blessed to have him help us with our policy changes!! ABSOLUTELY AMAZING! John needs all staff like him.👏"

Frank Slavin

December 16, 2020

5  out of  5 rating by Frank Slavin
"Good business standards and good people"

Tricia Dumond

December 16, 2020

5  out of  5 rating by Tricia Dumond
"Great place to do business, excellent customer service. Very professional and courteous."

Mark Mills

December 16, 2020

5  out of  5 rating by Mark Mills
"Excellent customer service. Very efficient and great advice."

Lynnse Caler

November 11, 2020

5  out of  5 rating by Lynnse Caler
"Top notch customer service. I have my home, auto, and life insurance policy with John Patterson's group. Saved me a bunch of money and nice to know that I have great coverage on everything. Highly recommend working with Mason!"

Katie Campbell

August 10, 2020

5  out of  5 rating by Katie Campbell
"I appreciate the fast and quality service I receive when working with John Patterson's agency! The team members are wonderful and always take care of any issues I have. Thanks for the excellent service!"

Micki Gregory

July 11, 2019

5  out of  5 rating by Micki Gregory
"Friendly staff"

James Schrier

July 11, 2019

5  out of  5 rating by James Schrier
"Great service and friendly environment. They made the whole process so easy."