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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kyrie Wade

Kyrie Wade

November 8, 2024

5  out of  5
rating by Kyrie Wade
"Agent was very friendly and knowledgeable about services and insurance requirements for my area. I feel like he helped me get a pretty good rate"
We responded:
"Kyrie, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - John "
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Taylor Hale

October 21, 2024

5  out of  5
rating by Taylor Hale
"The person I spoke with was very friendly and very helpful!"
We responded:
"Thank you, Taylor! We're glad to hear that you had a great experience with our team! - John "
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Courtnie Feely

October 16, 2024

5  out of  5
rating by Courtnie Feely
"Great customer service!!"
We responded:
"Thank you for your feedback, Courtnie! We're so glad to hear that you had a positive insurance experience! - John "
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Britt

October 2, 2024

5  out of  5
rating by Britt
"Great service 😄"
We responded:
"Britt, I look forward to maintaining a great relationship with you as your business and feedback is important to my team and I. Thank you! - John "
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IAM_Saki

September 13, 2024

5  out of  5
rating by IAM_Saki
"John was quick and took great care of me while getting me the best rates possible. I’ve worked with multiple State Farm locations over the years and this was the easiest experience I’ve had yet. 10/10 would recommend."
We responded:
"Hello, thank you for your kind words! I'm delighted to hear that my team and I were able to assist you and that you had a positive insurance experience. We appreciate your feedback and look forward to helping you again in the future! - John "
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Billy Sotos

August 15, 2024

5  out of  5
rating by Billy Sotos
"Luke helped direct me towards a life insurance quote and was very helpful and polite."
We responded:
"Billy, thank you so much for your kind review about Luke! My team and I work hard to make every experience for our customers a positive one! Thank you for sharing. - John "
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Anthony Berry

July 31, 2024

5  out of  5
rating by Anthony Berry
"Outstanding service! All members have a great understanding about the topics and communicate it clearly."
We responded:
"Anthony, I'm so glad your time spent with us has given you the extra knowledge to successfully protect you and your family in the insurance world! We appreciate your business. - John "
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Jason Day

July 29, 2024

5  out of  5
rating by Jason Day
"Keegan was easy to talk to and incredibly patient with me and saved our family thousands of dollars."
We responded:
"Jason, thank you for the 5-star review and for letting us assist you with your insurance needs! My team and I are always here. - John "
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Haley Miller

May 21, 2024

5  out of  5
rating by Haley Miller
"Super helpful!"
We responded:
"Thank you for the 5-star review, Haley! My team and I have very much enjoyed working with you! - John "
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Shahir Boshra

May 15, 2024

5  out of  5
rating by Shahir Boshra
"Kegan was very helpful and did professional job . Thanks again"
We responded:
"Shahir, thank you for your kind review and feedback about Kegan! My team and I will always work hard to make sure your customer experience is positive. - John"
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Samuel Boone

May 14, 2024

5  out of  5
rating by Samuel Boone
"Graeme exhibited exceptional customer service!"
We responded:
"Samuel, thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support! - John "
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Mason Caler

May 10, 2024

5  out of  5
rating by Mason Caler
"Great Customer Service!!"
We responded:
"Thank you, Mason! I’m happy your insurance experience was so positive! - John "
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Eman Iqbal

May 6, 2024

5  out of  5
rating by Eman Iqbal
"Keegan was very helpful. He helped me setup my auto insurance through statefarm and made everything simple, easier and quick!"
We responded:
"Eman, thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support! - John"
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Jontiasha Goode

May 2, 2024

5  out of  5
rating by Jontiasha Goode
"Been a customer for years. Decided to get my auto insurance with star farm as well and got much more.. They are great!!!!"
We responded:
"Thank you for your feedback, Jontiasha! We’re so pleased to hear that you feel supported by our team. Your kind words means everything to us, and we’re here whenever you need assistance! - John "
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George Dobson

April 17, 2024

5  out of  5
rating by George Dobson
"Isaiah was informative and kind when I called in"
We responded:
"George, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - John "
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jonny solanke

March 15, 2024

5  out of  5
rating by jonny solanke
"Very efficient, Keegan was a great help, recommend to anyone looking to get auto insurance"
We responded:
"Jonny, thank you for the fantastic review! We’re so glad to hear that our team has been helpful to you. Your recommendation means a lot to us, and we’re here for any of your insurance needs! - John "
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Brianna Coleman

March 11, 2024

5  out of  5
rating by Brianna Coleman
"Awesome experience! Kegan was very polite and informative! 😂"
We responded:
"Thank you for your feedback, Brianna! We're so glad to hear that you had a positive insurance experience! - John "
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Jamie

March 7, 2024

5  out of  5
rating by Jamie
"We are so happy we decided to switch to State Farm! Our previous carrier rates had gone up, so we were in the market to find a better option out there. Not only did we find better coverage by switching to State Farm, it is saving us a lot ! Keegan at the Patterson Agency was so kind and helpful. He was very thorough and had answers for every question. He made the decision to switch so easy and was very upfront and informative. He helped us find even more savings and better coverage options! The process was quick and seamless thanks to Keegan. We are so grateful we found a wonderful insurance company to do business with so close to home. A+ customer service here!"
We responded:
"Thank you for your kind words, Jamie! We’re so glad you felt supported by our team. It’s our pleasure to help with your insurance needs, and we’re here whenever you need us! - John "
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David Hahn

February 21, 2024

5  out of  5
rating by David Hahn
"Very helpful. Mason from State Farm helped me out greatly!"
We responded:
"David, thank you for sharing your kind feedback! My team and I are always here to assist you with your insurance needs. - John "
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Laura Berne

December 21, 2023

1  out of  5
rating by Laura Berne
"We have been with Patterson for over 20 years. When we received a 30% rate increase we called to ask why. Unfortunately, after speaking with 3 different employees in Patterson's office and requesting to speak directly with Patterson, we were told "he works 8 AM to 8 PM and he is too busy to talk with you." We contacted State Farm headquarters and filed a complaint, but never received a call from Patterson. We decided to move to another agent. Dec 21, 2023 Response to the reply on Google by an employee: Mr. Patterson, You seemed to have missed the point. Your employee's response to our Google complaint said, "We value you as a customer..." But, after a 20+ year relationship, calling your office 3 separate times and making a request to speak with you personally, making a complaint with State Farm Headquarters, waiting a month for a reply phone call to our complaint, we never received a return phone call from you, Mr. Patterson, or anyone else in your office. And, again, the response to our complaint on Google was made by one of your employees, not you. Also, during our 3 separate phone conversations with your employees, we received 3 different answers to our questions - so much for the "...licensed staff that is qualified to answer any questions..." We take offense that you, do not value our business enough to speak with us. By the way, our new State Farm agent, talked to us upon our first call and took the time to answer our questions."
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Kim V

December 18, 2023

5  out of  5
rating by Kim V
"We transistioned to John afyer our agent retired. Transitiin was smooth and his team has been extremely helpful!"
We responded:
"Kim, our wish is that we always provide you with an excellent customer service experience. We could not be happier to see such kind feedback! Thank you. - John"
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Ronnie Robbins

October 20, 2023

5  out of  5
rating by Ronnie Robbins
"Keegan is the person to go to if you need an insurance quote he’s fast and efficient and will get you the best quotes."
We responded:
"Ronnie, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - John"
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megan yardis

August 24, 2023

5  out of  5
rating by megan yardis
"John was very straightforward and helpful during the insurance quote process. I greatly appreciate his transparency."
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Colin Bohanon

August 8, 2023

5  out of  5
rating by Colin Bohanon
"Good service, quick and straight forward."
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Blue collar Shenanigans

July 2, 2023

5  out of  5
rating by Blue collar Shenanigans
"Mason is my agent and he was able to hook me up with 2 life insurance policy’s one for myself and another for my new born son! He was awesome to work with and went above and beyond to answer any questions or concerns I had! Appreciate the time and effort you put into helping me make the right choice!"