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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Britt

October 2, 2024

5  out of  5
rating by Britt
"Great service 😄"
We responded:
"Thanks, Britt! I'm glad you enjoyed our service. If you need anything else, we're here to help. - John Patterson - State Farm Insurance Agent, Manakin Sabot, VA"
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IAM_Saki

September 13, 2024

5  out of  5
rating by IAM_Saki
"John was quick and took great care of me while getting me the best rates possible. I’ve worked with multiple State Farm locations over the years and this was the easiest experience I’ve had yet. 10/10 would recommend."
We responded:
"Thank you, Saki! I'm glad we could assist you in finding the best rates and make the process smooth for you. Your recommendation means a lot to me. If you ever need anything else, feel free to reach out. - John Patterson - State Farm Insurance Agent, Manakin Sabot, VA"
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Billy Sotos

August 15, 2024

5  out of  5
rating by Billy Sotos
"Luke helped direct me towards a life insurance quote and was very helpful and polite."
We responded:
"Thanks, Billy, for the awesome review! I'm glad Luke could help you with your life insurance quote. He's a valuable part of our team. If you have any more questions or need further assistance, feel free to reach out. - John Patterson - State Farm Insurance Agent, Manakin Sabot, VA"
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Anthony Berry

July 31, 2024

5  out of  5
rating by Anthony Berry
"Outstanding service! All members have a great understanding about the topics and communicate it clearly."
We responded:
"Hey Anthony, thanks a bunch for the awesome review! I'm glad you found our service outstanding and that our team communicated everything clearly. If you ever need anything else, we're here to help! - John Patterson - State Farm Insurance Agent, Manakin Sabot, VA"
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Jason Day

July 29, 2024

5  out of  5
rating by Jason Day
"Keegan was easy to talk to and incredibly patient with me and saved our family thousands of dollars."
We responded:
"Hey Jason, Thanks a lot for your awesome review! I'm so glad to hear that Keegan was easy to talk to and patient with you. It's fantastic that he was able to save your family thousands of dollars! If you need anything else, don't hesitate to reach out. - John Patterson - State Farm Insurance Agent, Manakin Sabot, VA"
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Haley Miller

May 21, 2024

5  out of  5
rating by Haley Miller
"Super helpful!"
We responded:
"Haley, I'm thrilled you found our team helpful! We're pleased to have provided you with top-notch service. Thank you for choosing our office! - John Patterson - State Farm Insurance Agent, Manakin Sabot, VA"
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Shahir Boshra

May 15, 2024

5  out of  5
rating by Shahir Boshra
"Kegan was very helpful and did professional job . Thanks again"
We responded:
"Thank you for your 5-star review, Shahir! I'm pleased to hear that Kegan provided professional and helpful service. We're grateful for your feedback and look forward to assisting you with your insurance needs in the future! John Patterson - State Farm Insurance Agent, Manakin Sabot, VA"
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Samuel Boone

May 14, 2024

5  out of  5
rating by Samuel Boone
"Graeme exhibited exceptional customer service!"
We responded:
"Samuel, I'm glad that Graeme provided you with excellent service! We're pleased to have met your expectations and look forward to assisting you with your insurance needs in the future."
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Mason Caler

May 10, 2024

5  out of  5
rating by Mason Caler
"Great Customer Service!!"
We responded:
"Mason, we sincerely thank you for sharing your positive feedback! I'm thrilled that you had a great customer service experience with us."
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Eman Iqbal

May 6, 2024

5  out of  5
rating by Eman Iqbal
"Keegan was very helpful. He helped me setup my auto insurance through statefarm and made everything simple, easier and quick!"
We responded:
"Thank you, Eman, for sharing your experience with us! I'm happy Keegan was able to assist you efficiently and make the process of setting up your auto insurance simple and quick. If you have any further questions or need assistance in the future, we are here for you! - John Patterson - State Farm Insurance Agent | Manakin-Sabot, VA"
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Jontiasha Goode

May 2, 2024

5  out of  5
rating by Jontiasha Goode
"Been a customer for years. Decided to get my auto insurance with star farm as well and got much more.. They are great!!!!"
We responded:
"Thank you, Jonitasha, for being a long-time customer and for choosing State Farm for your auto insurance needs! We appreciate your loyalty and are pleased to hear that you're satisfied with the service. - John Patterson - State Farm Insurance Agent | Manakin-Sabot, VA"
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George Dobson

April 17, 2024

5  out of  5
rating by George Dobson
"Isaiah was informative and kind when I called in"
We responded:
"George, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Isaiah cares a lot about our customers. - John Patterson - State Farm Insurance Agent"
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jonny solanke

March 15, 2024

5  out of  5
rating by jonny solanke
"Very efficient, Keegan was a great help, recommend to anyone looking to get auto insurance"
We responded:
"Thank you for the glowing review, Jonny! We are thrilled to hear that Keegan provided you with efficient service and was a great help in getting your auto insurance. We appreciate your recommendation and look forward to assisting you with all your insurance needs in the future. - John Patterson - State Farm Insurance Agent, Manakin Sabot, VA"
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Brianna Coleman

March 11, 2024

5  out of  5
rating by Brianna Coleman
"Awesome experience! Kegan was very polite and informative! 😂"
We responded:
"Brianna, we are delighted to hear about your awesome experience with Kegan! Providing polite and informative service is a top priority for us, and we are thrilled that he could assist you. Thank you for choosing our team to help with your insurance needs! - John Patterson - State Farm Insurance Agent, Manakin Sabot, VA"
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Jamie

March 7, 2024

5  out of  5
rating by Jamie
"We are so happy we decided to switch to State Farm! Our previous carrier rates had gone up, so we were in the market to find a better option out there. Not only did we find better coverage by switching to State Farm, it is saving us a lot ! Keegan at the Patterson Agency was so kind and helpful. He was very thorough and had answers for every question. He made the decision to switch so easy and was very upfront and informative. He helped us find even more savings and better coverage options! The process was quick and seamless thanks to Keegan. We are so grateful we found a wonderful insurance company to do business with so close to home. A+ customer service here!"
We responded:
"Jamie, we are thrilled to hear about your positive experience with our team! Providing better coverage and saving you money is always our goal, and we're delighted Keegan was able to assist you with such care and expertise! Thank you for choosing State Farm, and we look forward to continuing to provide you with excellent service! - John Patterson - State Farm Insurance Agent, Manakin Sabot, VA"
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David Hahn

February 21, 2024

5  out of  5
rating by David Hahn
"Very helpful. Mason from State Farm helped me out greatly!"
We responded:
"David, thank you! We appreciate you taking the time to leave a shout out for Mason. Please don't hesitate to reach out if you need anything."
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Laura Berne

December 21, 2023

1  out of  5
rating by Laura Berne
"We have been with Patterson for over 20 years. When we received a 30% rate increase we called to ask why. Unfortunately, after speaking with 3 different employees in Patterson's office and requesting to speak directly with Patterson, we were told "he works 8 AM to 8 PM and he is too busy to talk with you." We contacted State Farm headquarters and filed a complaint, but never received a call from Patterson. We decided to move to another agent. Dec 21, 2023 Response to the reply on Google by an employee: Mr. Patterson, You seemed to have missed the point. Your employee's response to our Google complaint said, "We value you as a customer..." But, after a 20+ year relationship, calling your office 3 separate times and making a request to speak with you personally, making a complaint with State Farm Headquarters, waiting a month for a reply phone call to our complaint, we never received a return phone call from you, Mr. Patterson, or anyone else in your office. And, again, the response to our complaint on Google was made by one of your employees, not you. Also, during our 3 separate phone conversations with your employees, we received 3 different answers to our questions - so much for the "...licensed staff that is qualified to answer any questions..." We take offense that you, do not value our business enough to speak with us. By the way, our new State Farm agent, talked to us upon our first call and took the time to answer our questions."
We responded:
"Laura, thank you for your feedback and for being with our agency for over 20 years. We value you as a customer and are sorry to hear that you were not satisfied. We do have a team of licensed staff that is qualified to answer any questions you might have. Mr. Patterson is in the office every day but may have appointments in the office that were previously scheduled. As far as the increase goes, we understand your frustration. The rate increase not only affected State Farm customers but almost every other carrier as well, with the current inflation. We are sorry to see you go, and wish you the best. If there is anything you need, don't hesitate to reach out. "
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Kim V

December 18, 2023

5  out of  5
rating by Kim V
"We transistioned to John afyer our agent retired. Transitiin was smooth and his team has been extremely helpful!"
We responded:
"Kim, we are thankful for your positive rating! Your trust in our team to manage your insurance policies is truly valued."
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Ronnie Robbins

October 20, 2023

5  out of  5
rating by Ronnie Robbins
"Keegan is the person to go to if you need an insurance quote he’s fast and efficient and will get you the best quotes."
We responded:
"It was great working with you, Ronnie. We are grateful for Keegan's help in meeting your insurance needs."
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megan yardis

August 24, 2023

5  out of  5
rating by megan yardis
"John was very straightforward and helpful during the insurance quote process. I greatly appreciate his transparency."
We responded:
"Megan, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Manakin Sabot, VA."
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Colin Bohanon

August 8, 2023

5  out of  5
rating by Colin Bohanon
"Good service, quick and straight forward."
We responded:
"Thank you for the five-stars, Colin! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Blue collar Shenanigans

July 2, 2023

5  out of  5
rating by Blue collar Shenanigans
"Mason is my agent and he was able to hook me up with 2 life insurance policy’s one for myself and another for my new born son! He was awesome to work with and went above and beyond to answer any questions or concerns I had! Appreciate the time and effort you put into helping me make the right choice!"
We responded:
"Thank you for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Mason, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Hadrami Memou

June 19, 2023

5  out of  5
rating by Hadrami Memou
"Great work"
We responded:
"Thank you for the positive review! We appreciate you! "
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ryan dore

May 25, 2023

5  out of  5
rating by ryan dore
"Working with Mason has been great! Any time I have a question about my policy, coverage, or bill, he is always there to help. Whenever I have needed to add coverage or a new policy, Mason has always been easy to work with!"
We responded:
"Thanks for the kind words, Ryan! We’re happy to hear Mason was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Haley Gilbert

May 25, 2023

5  out of  5
rating by Haley Gilbert
"Mason Caler is my agent and he is always available when I need him for anything! He lowered the price of my car insurance and got me a life insurance policy that I couldn’t pass up! I highly recommend this agency and my agent!"
We responded:
"Thank you, Haley, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Mason, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"